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LOVE My New Samsung Galaxy S III Phone, But Rogers Sullied It!

When I purchased my gorgeous, brand spanking new Samsung Galaxy S III smartphone yesterday (“Sammy Jr.” … my Galaxy I phone is “Sammy”,) it came with apps that I wouldn’t generally need or even simply want. Like any smartphone provider, Rogers has devised ways to try to “upsell” soft products that they honestly don’t pay any attention to themselves. ‘Cause if they did really want to make Angry Birds type money off of these apps, they would… well. work, for instance.

Rogers Applications
Rogers unnecessary apps on new Samsung Galaxy III smartphone.
Why yes, I do have Starbucks as a priority app, why do you ask? 😉
Imagine my surprise when I saw an app called “1 Number”, after stating yesterday that you can’t use Rogers One Number to call home when you’re out of town. The app is highly misleading though, ’cause while it does send you to a mobile friend site, it still doesn’t let you access a phone dialer, nor the messaging service, so you still can’t make free local calls while roaming.

If that was the only issue, I’d say, “Meh, whatevs.” and move on.

But it’s not. No. No, Rogers has a special app that has driven me crazy, and I’ve had this phone for less than 24 hours at this point. There’s an app known as Visual Voice Mail Plus, and its truly annoying.

This app actually reminded me to search out a Task Manager app so that I could turn off apps that I don’t want running. So after downloading the Task Manager, I did what I always do when an app I don’t need is open; I closed it.

This app though… it turned itself on again. What the ….

It’s like its haunting my phone. I want to start chanting, “Out, damn’d spot! Out, I say!” And even if it sounds really cool to be able to visually read your voice mail, this service would cost me $10/month on top of my regularly scheduled expensive bill.

Yeah? No.

(BTW, my Sammy did voice-to-text messages, which were highly entertaining since whenever the person calling would say “Hi Aeryn!” the V-t-T would always text with “Hi Aaron!”… not even “Erin”, which is the common way to spell my name for females. How sexist.)

So no matter how many times I push the clear button, as seen in the image below, I instantly get these three messages showing up at all times, without fail. They just won’t permanently erase themselves.

Rogers Visual Voicemail wreaks havoc on my new Samsung Galaxy III smartphone.
#FAIL!

You may be reading this and think, well why don’t you just uninstall it?

Great suggestion! The answer is: I can’t. No really. It’s impossible without rooting the phone (which is a bad thing to try if your phone is still under contract/warranty.) Rogers has made it so that their apps cannot be deleted, no matter how much you beg, plead, cry.

But there is an alternative.

If you purchase a Samsung Galaxy S III phone (which I highly recommend), from Rogers. Don’t update any of the apps yet, until you’ve disabled the Rogers atrocities (otherwise, like me, you’ll have a second step to contend with first.)

So if your phone is new with no updates made yet, go to Settings > Applications Manager > All > (Rogers App in Question, for ex:) Visual Voicemail Plus > Disable.

If you did immediately update all apps before seeing this post, you’ll have to do one more thing. So go to Settings > Applications Manager > All > (Rogers App in Question, for ex:) Visual Voicemail Plus > Uninstall Updates > Disable. N.B. When reverting back to the factory install of the Visual Voicemail Plus application, the name actually changes in the system to “VVM Plus”, so you’ll have to search for that app in order to get to the “Disable” button.

You will get this scary message when trying to disable. But just pull up your big-boy/girl panties up and hit “OK”.

They don't want you to disable! Don't worry!
So, one down, five to go! Notice that that three !!! warning exclamations from the top image are gone? Sammy Jr. has been saved, WOOT! They’re not coming back baby!!! *happy sigh of relief*

My Sammy Jr. is Free from harm, woot!!

Are you thinking of purchasing a new cell phone soon?  Any questions on what to look for?  

(NO Apple vs Android bashing PLEASE!!)

Living in Superman’s Metropolis (aka Toronto, Canada), Aeryn Lynne found a way to entirely over-share everything she loves, and make a career out of it! Ultimately a geek, she waxes poetically over technology, squees over comic art, hunts down the nerdiest places to visit and literally sparkles, thanks to her makeup addiction. Read More…

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8 Comments on “LOVE My New Samsung Galaxy S III Phone, But Rogers Sullied It!

Azzo
August 26, 2012 at 8:08 pm

Haha did the same today. No more annoying notifications!

Reply
AnnMarie Brown
September 1, 2012 at 6:31 pm

I had to do the same things with mine… I hate that they put all those annoying things on my phone… it is much prettier without them if you ask me.

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Ritchard
October 2, 2012 at 3:33 pm

Oh, thank you, thank you I have now successfully removed the lameness. However, I had Rogers retain the text to speech MMS feature. I don’t like to have to dial in for messages.

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Debbie Dunmall
October 16, 2012 at 10:29 pm

thank you, yes very annoying indeed.

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just some random tech person
December 31, 2012 at 2:17 pm

all you need to do is turn off auto update on your apps and if you do subscribe to visual voicemail dont touch the app and you wont be bothered by it. also you can hide the apps you dont want to use. no need really for any extra software to disable

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skeetersden
July 15, 2013 at 9:40 am

they put so much extra crap into everything it really is annoying!

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Amanda Vernon
December 19, 2014 at 10:34 pm

Thank you!!! Only way I could get rogers one number off my phone so that I could place a call without using data/wifi

Reply
Karl
July 16, 2015 at 3:02 am

i know right? what a sigh of relief! looks less annoying the way you put it. sometimes, these things can just make you smash ’em at the wall. nice post though.

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